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ORDER TIME AND STATUS

Updared: 7/13

All efforts will be made to update order times and statuses once a week (excluding holidays) and more often if possible, so please check back if you are anticipating a change in  your status. The following list includes current custom item orders.

Orders placed during the times below have the stated minimum/estimated completion time estimates. Please note that order completion is done in general sequence of when the orders come in. Large orders take more time to complete. Order estimates do not include holidays, weekend days or the date the order was placed. Please begin counting order completion time estimates on the business day following your order date (CST) and add an additional work day for any holidays. 

Orders are completed as quickly as possible and order times are estimates and may be longer or shorter than estimated time based on order volume and individual order size. Orders are shipped early whenever possible. Order completion time does not include transit time once shipped. Novel Red cannot guarantee a specific completion date. Once shipped, transit time or delivery date is dependent on USPS. 

*Please note: The amount of time an order is listed in a particular status depends not only on the completion of that stage but also order load and movement/completion of other orders in the que. For example, an order may be fully cut and prepped but not be moved to "in progress" until orders ahead of it have cleared the "in progress" stage and moved to the pre-shipment status to make room for it moving to that next stage. If your order appears to be in a status for longer than expected it is most likely waiting for orders ahead to clear to make room for their progression. This is all done in as timely a manner possible. Thank you for your patience.

The following information will be updated as often as possible and will be accurate as of the last update. Your patience is appreciated as your items are hand made one at a time and are completed with care and pride. 

Orders placed from beginning week of holiday sales through end of first week of January: MINIMUM 4 weeks to completion. (Extremely large order volume time.) Additional time expected to complete and ship orders placed within this time frame. 

Current estimate for new orders: Approximately 4 weeks completion time estimated. 

If you have already received an order status update email and your order is no longer on this list, it has either already shipped or is scheduled to ship in the next group of outgoing orders so please anticipate tracking updates shortly.

Again, all order times are estimates. 

All orders are shipped early whenever possible. Please note: The following orders are not necessarily listed in specific order within statuses. 

Please reference your order number below for the most recent status post.

 

Orders in pre-shipment:

4025-0518NRC

4031-0518NRC

4018-0518NRC

4024-0518NRC

4028-0518NRC

4030-0518NRC

4032-0518NRC

4034-0518NRC

4043-0518NRC

4033-0518NRC

4042-0518NRC

4038-0518NRC

4036-0518NRC

4040-0518NRC

4035-0518NRC

4037-0518NRC

4039-0518NRC

4044-0518NRC

1325639227

4041-0518NRC

Orders nearing completion:

4045-0518NRC

4046-0518NRC

4047-0518NRC

4048-0518NRC

4049-0518NRC

4050-0518NRC

4052-0518NRC

4051-0518NRC

4054-0518NRC

4053-0518NRC

4055-0518NRC

4056-0518NRC

4057-0518NRC

4058-0518NRC

4059-0518NRC

4060-0518NRC

4061-0518NRC

4062-0518NRC

4063-0518NRC

4064-0518NRC

4065-0518NRC

4066-0518NRC

4068-0518NRC

4067-0518NRC

4070-0518NRC

4071-0518NRC

4073-0518NRC

4076-0518NRC

Orders in progress: 

Order - Number

4069-0518NRC

4072-0518NRC

4074-0518NRC

4077-0518NRC

4078-0518NRC

4079-0618NRC

1324603482

4080-0618NRC

4081-0618NRC

4083-0618NRC

4082-0618NRC

4084-0618NRC

4085-0618NRC

4086-0618NRC

4087-0618NRC

1325676644

4088-0618NRC

4089-0618NRC

4090-0618NRC

4091-0618NRC

4092-0618NRC

4093-0618NRC

4094-0718NRC

4096-0718NRC

4095-0718NRC

4097-0718NRC

4098-0718NRC

4099-0718NRC

4100-0718NRC

4101-0718NRC

4102-0718NRC

4103-0718NRC

4104-0718NRC

4105-0718NRC

4106-0718NRC

4109-0718NRC

Orders in cut & prep: 

4107-0718NRC

4108-0718NRC

4110-0718NRC