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Contact Us

Questions? Comments? Please fill out the form below and type your message.

We value our customers and will respond to your query as soon as possible. We make every effort to reply within one business day. During busy times reply time may be a bit longer. We appreciate your patience and understanding. 

Business days/hours are Monday - Friday, 9am-5pm CST.

 

Our company email (customerservice@novelred.com) is the best way to reach us with inquiries. 

Please include your full name and order number when contacting us regarding a specific order.